FAQs

Frequently Asked Questions

What are the working hours at Brave BPO?

Our full-time positions require working from 4:00 PM to 4:00 AM. We are dedicated to providing comprehensive support to our clients during these hours.

How do I apply for a job at your call center?

You can browse our current job openings on our Careers page and submit your application online.

What positions are currently available?

Visit our Careers page to view the latest job listings and their descriptions.

What are the qualifications and requirements for call center positions?

Each position may have specific qualifications and requirements. You can find details in the job descriptions on our Careers page.

How do you support career advancement for your employees?

We encourage and support career growth through mentorship, promotions, and ongoing learning opportunities. Explore our Career Advancement page for details.

What is the typical career path for employees at your call center?

Career paths may vary based on roles and performance. You can find insights into potential career progression on our Careers page. Explore our Career Advancement page for details.

What is the difference between inbound and outbound calls?

The primary difference between inbound and outbound calls is the direction of the call. In inbound calls, customers or individuals initiate the call to seek assistance or information, while in outbound calls, businesses or call centers initiate the call for various purposes like sales or marketing outreach.

Do you offer part-time positions as well?

Currently, we are exclusively offering full-time positions to ensure the highest level of commitment and service for our clients.

Can you tell me more about the campaigns Brave BPO is involved in?

Brave BPO specializes in healthcare, final expense, ACA (Affordable Care Act), and auto insurance campaigns. We work closely with our clients to provide top-notch service in these areas.

What types of bonus plans are available to employees at Brave BPO?

We offer a variety of bonus plans, including hourly, weekly, monthly, semi-annual, and annual bonuses. These bonuses are designed to reward our employees for their dedication and performance.

How do I apply for a position at Brave BPO?

You can apply for a position by visiting our website or contacting our HR department. We have a streamlined application process to get you started on your career with us.

What sets Brave BPO apart from other employers in this industry?

Brave BPO is distinguished by our commitment to excellence, full-time opportunities, and the range of bonus plans we offer. We prioritize employee growth and offer a supportive work environment to help you succeed in your career.

Clients Feedback

We've been working with Brave BPO for years, and they never disappoint. Their team is skilled, reliable, and always ready to assist.

tushar chowdhury

CEO at Horizon Industries LLC

Choosing Brave BPO was one of the best decisions for our business. Their professionalism and efficiency have made a significant impact on our operations.